Orders
Receive, prepare, update, and manage orders.
Business staffHow do I change an order status?
Move an order through the kitchen and fulfillment workflow from its order page.
CustomerHow can I track my order status?Use the confirmation page or My orders to follow live preparation and delivery updates.
CustomerCan I cancel or change my order?Contact the restaurant immediately when an order needs to be changed or cancelled.
CustomerWhen will I receive my order confirmation?The confirmation page appears after checkout and notifications are sent when contact details allow.
CustomerWhich order updates are sent by text message?SMS updates can be sent when an order is confirmed, accepted, ready, dispatched, delivered, or cancelled.