Open the business dashboard and choose Orders or Kitchen View. Open the order, then select the next available status. Pickup orders normally move through New, Accepted, Preparing, Ready, and Completed. Delivery orders add Out for delivery before Completed. Orderly only offers valid next statuses, and Cancelled is available when the order can no longer be fulfilled. Customers see status updates on their confirmation page and may receive configured notifications.
How do I change an order status?
Move an order through the kitchen and fulfillment workflow from its order page.