Choices such as size, cooking preference, spice level, drink, or utensils are recorded with the item when the customer adds it to the cart. Any extra option prices are included in the item total. Special instructions are shown with that line item in the order dashboard, kitchen view, and printed ticket. Instructions are a request rather than a guarantee; customers should contact the business before ordering when an allergy or important dietary restriction requires confirmation.
How are modifiers and special instructions shown on an order?
Selected options and customer notes stay attached to the ordered item for staff review.