Orders
Receive, prepare, update, and manage orders.
Business staffHow do I change an order status?
Move an order through the kitchen and fulfillment workflow from its order page.
GeneralWhat do the order statuses mean?Follow an order from receipt through preparation, pickup, delivery, or cancellation.
Business staffHow are new orders received?New orders appear in the dashboard, order list, and kitchen view.
Business staffCan I enter an order received by phone?Authorized owners and staff can enter call-in orders and send them through the normal kitchen workflow.
Business staffHow do I print an order on a thermal receipt printer?Use Print Order and your browser's print dialog to select the receipt printer and paper size.
GeneralHow are modifiers and special instructions shown on an order?Selected options and customer notes stay attached to the ordered item for staff review.