Business staff guide

How do I print an order on a thermal receipt printer?

Use Print Order and your browser's print dialog to select the receipt printer and paper size.

Open the order from Orders or Kitchen View and choose Print Order. In the browser print dialog, select the thermal receipt printer and its configured receipt-paper size, commonly 80 mm or 58 mm. Disable browser headers and footers if they appear, use the default scale first, and print one test ticket. The print layout focuses on the business, order number, items, modifiers, instructions, customer phone, fulfillment details, and delivery address while leaving out dashboard navigation and internal platform fees.

Last updated September 23, 2026