Yes. Sign in with an authorized business account, open Orders, and choose New phone order. Select items and modifiers using the current menu prices, then enter the customer's name, phone, pickup or delivery method, requested time, payment state, and internal or customer instructions. For delivery, include the full address, unit or buzzer when supplied, and delivery notes. Review the total before creating the order. The order then appears in Orders and Kitchen View and follows the same status workflow as an online order, while its source identifies it as a staff-entered phone order.
Can I enter an order received by phone?
Authorized owners and staff can enter call-in orders and send them through the normal kitchen workflow.
