Orderly Help Center

How can we help?

Find practical guidance for customers, business owners, and food-service teams.

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Receive, prepare, update, and manage orders.

Manage the Orderly subscription and billing portal.

Share and manage your public ordering page.

Create offers and manage customer loyalty.

Connect Stripe and receive business payouts.

Resolve common setup and ordering issues.

Manage categories, items, images, availability, and options.

Quick answers to common Orderly questions.

Start using Orderly and understand the essentials.

Understand customer payments, fees, and refunds.

Set up your restaurant, catering service, bakery, or food business.

Configure fulfillment, lead times, zones, and delivery details.

Manage access, passwords, and team permissions.

Online checkout requires a ready Stripe account and an operating storefront.

Owners can subscribe and open Stripe's secure billing portal from Orderly.

Business owners complete Stripe onboarding to accept online payments and payouts.

Businesses control which fulfillment methods are available and their timing.

Create a category and item, then add option groups such as size or cooking preference.

Business owners can copy their public storefront link from the dashboard.

Orderly supports restaurants, catering services, bakeries, and other food businesses.