A business must be active and allowed to accept orders for its storefront to operate normally. A category must be active, and a menu item and its selected options must be available. Owners should also check whether the business is suspended for an unresolved subscription and whether the public link uses the current business slug. Business hours can stop checkout or scheduling without necessarily hiding the menu. After changing visibility, refresh the public storefront in a private browser window to confirm what customers see.
Why is a business or menu item not visible?
Visibility depends on business status, subscription access, category activity, and item availability.