Subscription & Billing
Manage the Orderly subscription and billing portal.
Business ownerWhat happens when a subscription payment fails?
A failed payment begins a grace period before new customer orders are suspended.
Business ownerHow do I update the subscription payment method or view invoices?Manage Billing opens Stripe's secure portal for supported payment-method and invoice actions.
Business ownerWhat is the difference between the subscription and online-order fee?The monthly platform subscription and per-order application fee cover different services.
Business ownerHow do I manage my Orderly subscription?Owners can subscribe and open Stripe's secure billing portal from Orderly.
Business ownerWhy is online checkout unavailable?Check business status, hours, fulfillment settings, subscription state, and Stripe readiness.