Customer guide

Why can my cart contain items from only one business?

Each cart belongs to one business so fulfillment, pricing, payment, and order tracking stay accurate.

An Orderly cart can contain items from only one restaurant, catering service, bakery, or food business. Each business has its own menu, taxes, hours, minimums, delivery rules, promotions, payment account, and fulfillment team. If you open another storefront while a cart contains items, finish the existing order or clear that cart before switching businesses. Clearing the cart permanently removes its current items and selections.

Last updated September 23, 2026